01
Booking & Pre-Arrival
Own the customer’s first touch before the vehicle reaches the dealer.
- Online booking
- Customer portal
- QR-coded journey
- Arrival & check-in
Snap-on Business SolutionsAutomotive
Digital vehicle health check
Run the workshop on one digital thread.
autoVHC connects inspection, pricing, customer authorisation and follow-up—giving dealer teams a clearer process and customers a more transparent experience.
Mobile inspection Digital authorisation DMS integration
Live workshop status
Vehicle 241 · Service
INSPECTED
AUTHORISED
IN WORK
30,000+
Active users
72
Markets
The strategic shift
More than an inspection tool.
autoVHC is evolving into the connective tissue of the dealer workshop—linking the customer, service team and vehicle from first booking to follow-up.
The Next Gen blueprint keeps the proven VHC engine at its core, then extends it through four independently deliverable modules that combine into one workshop-management journey.
02
VHC, Pricing & Authorisation
Inspect, price, communicate, authorise and submit in one connected flow.
- Multi-pass inspections
- DMS & menu pricing
- Online authorisation
- Third-party readings
03
Vehicle Processing
Turn authorisation into work and keep the customer informed in real time.
- Workshop operations
- Live status updates
- QA & diagnostics
- Collection readiness
04
Insights & Follow-Up
Turn workshop activity into measurable value for dealers, OEMs and customers.
- Customer feedback
- Automated follow-up
- Dealer & OEM KPIs
- Insight-ready APIs
Proven today
A clearer path from inspection to approval.
Built for dealership teams that need consistency, pace and customer confidence across the service process.
The digital thread
Inspect → Price → Communicate → Authorise → Submit
Consistent digital inspections
Capture checks, comments, photos, video and RAG status through a structured vehicle-health-check process.
Faster customer decisions
Present required work clearly and support online authorisation through digital communications.
Connected dealer workflows
Integrate with dealer systems, submit work back to the DMS and keep teams aligned around one process.
Performance visibility
Monitor identified, sold and unsold work with reporting for dealer, group, regional and OEM stakeholders.
Next Gen direction
One vehicle journey. Four releasable modules.
The modular blueprint is designed to deliver value progressively. Customers can adopt the capabilities they need, while the wider platform grows around the same connected journey.
Faster time-to-value
Release useful capability in smaller, focused modules.
Lower delivery risk
Decoupled scopes with clearer release and rollback paths.
Flexible adoption
Adopt modules independently or as a connected platform.
Next Gen capabilities shown here describe the product direction and may be delivered in phases.
Customer journey
Appointment · 08:30
- 01LIVE
Booked & prepared
Customer portal · DMS slot
- 02LIVE
Inspected & authorised
VHC · Pricing · Digital approval
- 03NEXT
Processed in workshop
Live job status · QA · Wash
- 04NEXT
Collected & followed up
Feedback · RFU · Performance
Why it matters
Make every check easier to act on.
01IDENTIFY
Capture more opportunity
A consistent inspection and presentation process helps teams identify, evidence and follow up service work.
02AUTHORISE
Accelerate approvals
Clear digital evidence and online authorisation reduce friction between recommendation and decision.
03INFORM
Improve transparency
Customers can see what is happening, what is recommended and what happens next.
Contact us
Let’s talk about your workshop network.
Tell us about your dealer, group or OEM requirements and the autoVHC team will help you explore the right fit.
Email the team
autoVHCSales@snapon.com